Skip to content
Authmatech
Customer intelligence · CRM & customer system sync

Every identity event, in the tools your teams already use.

Authmatech Connect synchronizes customer identity events, verification activity, and customer journey signals into the platforms your teams already use — giving marketing, support, fraud, and operations teams a complete customer view.

Talk to Solutions TeamAll products

Built for: Customer operations, marketing, support, fraud, and revenue teams who need identity intelligence visible inside the customer systems they already use.

1Customer viewacross every team and system
Real-timeProfile updatesas events happen
4+Teams alignedmarketing · support · fraud · ops
0New tools to learnworks inside your existing CRM
Why teams choose it

What Connect gives you, in plain terms.

The wins your team and customers feel from day one — in simple, everyday terms.

A complete customer view

Every team sees the same customer. Verification events, identity confirmations, and journey activity appear directly on the profile your teams already look at.

Operational, not technical

Built for marketing, support, fraud, and operations teams — not for developers. The work happens in the customer systems your business already runs on.

Faster customer answers

Support sees the most recent verification. Fraud sees the journey that triggered a flag. Marketing sees what brought the customer back. No tab-switching, no exports.

Better customer outcomes

Teams act on richer customer intelligence — and customers feel the difference in every interaction.

What's inside

What makes Connect work.

The features behind the result — ready for real-world use from day one.

CRM and CDP profile enrichment

Customer profiles update automatically with verification activity, identity events, customer journey activity, source product, and recent interactions.

Cross-product event stream

Identity events from across the Authmatech platform — Verify, Verify+, Target, Shield, Stuck+ — arrive on one timeline, on one profile.

Team-specific signals

Marketing sees engagement, support sees recent verifications, fraud sees risk signals, operations sees the activity that matters to them.

Works with the platforms you already use

Connect plugs into the CRM, CDP, support tool, or customer platform your team works in today. No new tool for your team to learn.

Where it fits

Where Connect helps most.

See how teams in each industry put it to work — and what they get out of it.

Financial Services

Open accounts in seconds and keep every transaction trusted, from onboarding to payout.

Explore

Enterprise Software

Give every employee fast, secure access while preventing account takeovers across the business.

Explore

E-commerce & Retail

Increase checkouts and reduce drop-offs with smart, invisible authentication that stops fraud.

Explore

Marketing & Advertising

Turn anonymous traffic into known, trusted customers and grow revenue from the visitors you already have.

Explore
FAQ

Common questions about Connect.

Straight answers from our solutions team. If yours isn't here, we'll reply within one business day.

Connect plugs into the major customer platforms — Salesforce, HubSpot, Microsoft Dynamics, Segment, Snowflake, Customer.io, Intercom, Zendesk — and supports custom destinations via webhook or API. Your team works in the platform they already use; Authmatech identity events appear directly on the customer profile, on the timeline, and in the segments your team builds.

Verification events (silent verify success/fail, manual unlock, identity hint usage), customer journey events (recognition, recovery, conversion), trust signals (score updates, risk events), and product-source events (which Authmatech product the event came from). Every event lands on the customer profile with timestamp, context, and identity confidence so your operators have the full picture.

An operations tool. Connect is designed for marketing, support, fraud, and operations teams to act on identity intelligence inside the systems they already use. Setup is a developer integration done once, but daily use is in the CRM, support tool, or analytics platform your business already runs on. No new tool for your team to learn, no context switching.
Customer intelligence · CRM & customer system sync

Bring identity intelligence into the systems your teams already use.

Tell us which CRM, CDP, or customer platform your team works in. We will scope a Connect rollout that fits — and have customer profiles enriched in days, not quarters.

Talk to Solutions TeamSee all products
  1. Step 01Identity event
  2. Step 02Sent to CRM
  3. Step 03Profile enriched
  4. Step 04Teams see activity